Q&A
1Q Does it have android system? Can I watch a smart TV?
A: No, it doesn’t have Android, can’t watch TV as a set-top box, only a gaming system.
2.Q: Can I change the system language?
A: Yes, it includes 26 system languages such as: Russian, Japanese, English, Spanish and many more. You can switch languages in the menu, and the accompanying manual has detailed methods.
3.Q: Can I connect other controllers?
A: Yes, arcade box is suitable for 2.4G USB wireless controller and all USB wired controllers.
4.Q: What kind of games does this console have? Is there a list of games?
A: We have a list of games. Please ask customer service, customer service can send you a complete list of games.
5.Q: How to quit the game? Can I download more games?
A: Press “start”+select” twice to exit the game, the attached manual has methods to exit the game and download the game.
6.Q: How can I fix the green screen problem? Or if the TV picture is very big or very small, how do I change the resolution to get back to a normal picture?
A: Don’ t worry, it’ s the screen resolution problem that caused the green screen, please check the solution.
a.Set up the resolution of the TV to 1080P before connecting the console.
b.Take out the SD card and start the console which is connecting to TV, then set up the resolution to 1080P in Android TV setting. (When setting the resolution of the Android system, you need to use a mouse to complete this operation)
c.Put the SD card back to the console,restart it.Then find the emuelec setting and change the resolution to 1080P. Job is done.
Please watch the video: https://youtu.be/dL3imxwYSSc
Note: 1080P/50HZ may be better. Please operate each step, if the screen still has this problem after the operation is completed, please contact us again.
7.Q: What if some of the games don’t work?
A: You can change the emulator: https://www.youtube.com/watch?v=yvLBHlPyNa8
8.Q: Why do I only open the Android system and not the game system?
A: a.Please make sure that the SD card is normally inserted into the console, because entering the game system needs to ensure that the SD game card is read normally
b. if you can only enter the Android system, but cannot enter the game system, it should be that your Android system is set to refuse to boot into the game system. if you follow this video operation, then you will be able to enter the game system normally: https://youtu.be/CUt-esNgzn4
c.If this method is unsuccessful, then you try to restore the system and restart the console after restoring the system. The next topic has a way to restore the game system.
9.Q: How do I restore the game system if there is a problem with it?
A: Please restore the game system according to the corresponding model number of the SD card. Be careful not to accidentally delete the game when restoring the game system. Open this link with your windows PC, download the file, and follow the instructions.
a. 64G Recovery System Methods:
https://drive.google.com/file/d/1CQCrC2pk35Z01M9Ac4hlLEW-ufKGRJWc/view?usp=sharing
b. 128G Recovery System Methods:
https://drive.google.com/file/d/1lvUsoAU-JNTKRasjKTsdsestOJ_4tzCf/view?usp=sharing
c. 256G Recovery System Methods:
https://drive.google.com/file/d/1H3aTL983tmx6tpNWgHtvYN6YJ4ZRgxB1/view?usp=sharing
10.Q: How do I exit child mode?
A: a.start the console till it loading completed.
b.connect the controller
c.press A A A B A(wireless controller)/ B B B A B (wired controller), the console will restart.
d.done
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